The Home Marketplace recognizes how vital it is to incorporate
environmental stewardship in the conduct of business, including the efficient
and sustainable use of natural and economic resources, which incorporates
practices such as energy conservation and preservation of biodiversity. The
Home Marketplace is committed to understanding the impact our organization has
on the environment and to continually improving our environmental performance,
while encouraging our suppliers and customers to do the same.
To this end, we seek to adhere to principles addressing the
following eight areas, and to support these principles through specific
initiatives. Our goal as an organization is to address these key aspects of our
environmental performance as members of the direct marketing community:
PRINCIPLE AREAS
- List Hygiene and Data Management
- Design
- Paper Procurement and Usage
- Printing and Packaging
- Recycling and Pollution Reduction in
our Workplace and Community
- Internal and Supplier Code of Conduct
- Green Building
- Social & Community Outreach
INITIATIVES IN SUPPORT OF PRINCIPLE AREAS
- LIST HYGIENE AND DATA MANAGEMENT
The Home Marketplace continually endeavors to manage data and lists in an
environmentally responsible manner with a focus on reducing the amount of
duplicate, unwanted and undeliverable mail [to both consumers and
businesses]. To achieve our goals in this area: - We Maintain Suppression Lists
- We maintain in-house do-not-market
lists for prospects and customers who do not wish to receive future
solicitations from us (required by DMA Privacy Promise).
- We Offer Notice & Choice
- We provide periodic notices and
opportunities for customers to opt in or opt out of receiving future
marketing contacts from our organization (required by DMA Privacy
Promise).
- We provide periodic notices and
opportunities for prospects to opt in or opt out of receiving future
marketing contacts from our organization.
- We offer customers a choice to
receive communications from our organization electronically.
- We Clean Our Lists Prior to Mailing
- In addition to use of the Direct
Marketing Association (U.S.) Mail Preference Service (MPS) on all
applicable consumer prospecting lists, we maintain clean, deliverable
files by using:
- ZIP Code correction
- Address standardization
- USPS National Change of Address
(NCOA)
- Other USPS products such as
- Address Element Correction (AEC),
- Delivery Sequence File (DSF),
- Address Correction Requested (ACR)
- Predictive models and RFM
segmentation
- We use the DMA "Deceased Do
Not Contact" list to eliminate names of deceased persons from
mailings.
- We Merge/Purge Our Data
- We match outside lists against each
other to prevent duplicates.
- We use match definitions in
merge/purge that minimize duplicates.
- We match outside lists against other
commercially available suppression files where appropriate.
- We Test Market Offers
- We test a sample of a list before
mailing or marketing to the entire list.
- We test different versions of
advertising and marketing offers, in mail and other media, to select
those offers and media combinations that receive the best response.
- DESIGN, PRODUCTION AND PRINTING IN OUR
MAIL, MARKETING AND COMMUNICATION MATERIALS
Wherever feasible, in designing and printing communications, we look at
opportunities for source reduction. We also communicate this goal to our
suppliers. To this end: - We Reduce the Amount of Waste
- We review periodically direct mail
and direct marketing packages and downsize when and where appropriate.
- We test and use lighter-weight
papers wherever feasible.
- We adjust trim sizes of our
publications and/or collateral in an effort to reduce waste.
- We test and use production methods
that reduce print order overruns, waste allowances and in-process waste.
- We Give Preference to Recyclable
and/or Reusable Materials
- We routinely survey the marketplace
for high recycled content for corrugated boxes and packing materials
and/or recyclable or reusable materials.
- We seek to utilize recycled printing
and writing paper with post-consumer content when and where feasible;
and where measured environmental improvements occur.
- We ensure, where possible, that all
packing and packaging materials are made of recyclable (collected
locally throughout the country), recycled, reused or reusable materials.
- We Communicate Environmental
Principles to Suppliers
- We require supplier companies to
comply with all applicable laws and regulations in respect of protecting
the environment
- PAPER PROCUREMENT AND CLEAN PRODUCTION
The Home Marketplace recognizes that improving forestry practices is an
important component of environmental stewardship and sustainability. We
strive to procure, use, and recover paper in a manner that helps to ensure
the sustainable use of forests and other natural resources. In support of
this principle: - We Research & Understand Our
Investment in Paper
- We work to understand the investment
our company has in paper.
- We invest time and resources to
understand and address environmental issues associated with paper
procurement.
- We strive to identify our
"fiber supply chain" for forest products we use, such as paper
for catalogs and other marketing materials, and corrugated packaging.
- Our designated buyers have expertise
in procuring environmentally preferable paper.
- We Respect Forest Ecosystems and
Biodiversity
- We require that our paper suppliers
have made a commitment to implementing sustainable forestry practices
that protect forest ecosystems and biodiversity as well as provide the
wood and paper products our company needs.
- Wherever feasible we specify that
paper suppliers use third-party, verified traceability or
chain-of-custody so that we know the origin of fiber in our paper.
- We avoid paper from sources that are
known to log unsustainably or illegally managed forests.
- We recognize the importance of
maintaining biodiversity and will work with suppliers who have
integrated conservation values and programs into their operations.
- We Encourage Sustainable Paper
Procurement and Clean Production
- Wherever feasible, we require paper
suppliers to provide annual reports on their environmental practices.
- We give preference to paper
suppliers which are certified and verified by an independent third
party.
- Currently our suppliers adhere to
standards maintained by:
- CSA (Canadian Standards
Association)
- FSC (Forest Stewardship Council)
- PEFC (Program for the Endorsement
of Forest Certification)
- SFI (Sustainable Forestry
Initiative)
- We give preference to suppliers who
conform to International Organization for Standardization (ISO) 14001
environmental management standards for manufacturing and forestry
practices.
- We give preference to suppliers
which use loggers who have been properly trained in recommended
harvesting and reforestation methods.
- We aim for continuous improvement in
the percentage of certified wood fiber in our paper (in other words,
fiber from third-party certified forests).
- We Encourage Responsible Use of
Forest Resources
- We evaluate paper used for marketing
pieces and internal consumption to identify opportunities for increased
post-consumer recycled content, lower basis weights and other
environmental attributes.
- Whenever the economics are sound and
the environmental benefits clear, we purchase paper with recycled
content, including papers with post-consumer content
- We negotiate with our paper
suppliers about purchasing papers with post-consumer recycled content at
a comparable price, environmental impact and performance to virgin
papers
- We print order forms, blow-ins and
order envelopes on paper with a higher percentage of post-consumer
recycled content whenever feasible.
- We reduce the amount of raw
materials used to make our products by encouraging the development of
lighter-weight grades of paper that meet our organization’s functional
and quality needs.
- From 2005 to 2007 our use of lighter
weight paper has reduced our total wood use by 1,472 tons, or 10,191
trees. The energy saved was 21,806 million BTU’s, enough to power 240
homes each year. Greenhouse gases were reduced the equivalent of
4,364,582 lbs CO2, or the emissions from 396 cars per year. Wastewater
was reduced 10,219,474 gallons. Click here for more details.
- We work with our printers to reduce
paper waste (reduced overage counts, make-readies, etc.).
- USE OF PAPER IN PACKAGING
The Home Marketplace believes that sourcing environmentally preferred
papers and other materials is only a beginning. Equally important is
efficient use of papers and materials once they are purchased.
o Our
shipping containers contain over 60% post-consumer content.
o We work
continually to eliminate unnecessary packaging materials that do not protect
merchandise or enhance its presentation before prospects and customers.
o We
continually monitor the use of our packaging material to minimize usage yet
provide adequate protection for our merchandise. In our fulfillment, we
implement packaging guidelines that optimize the ratio between the size of
outgoing shipments and the size of cartons used.
o In our
fulfillment, we use reusable packaging that allows customers to return items in
the same package used for shipping to ease the return process.
o We sort
incoming packaging materials for recycling collection.
o We
reuse incoming packaging materials for outgoing shipments where possible.
o We
employ lighter-weight packing materials where possible to minimize
volume/weight and reduce our environmental footprint.
RECYCLING AND POLLUTION REDUCTION IN OUR WORKPLACE AND COMMUNITY
The Home Marketplace’s policies and initiatives in this area are guided by the
Three R’s: "Reduce, Reuse, and Recycle." With this in mind, we seek
an efficient and environmentally sensible workplace, as well as to promote
environmental stewardship in our community. Toward this principle,
A. We
Reduce & Reuse in the Workplace
Where possible and practical, we buy office papers, packing and
packaging materials made from recycled materials with post-consumer content.
Where practical we will use recyclable materials and materials
that don’t hinder the recycling process.
We integrate the use of electronic communications (e-mail, Web and
intranet) for external and internal communications.
We make primary use of two-sided printing and photocopying where
appropriate.
We develop online systems for reports, projects and monitoring to reduce
paper generation.
We reuse office supplies such as file folders, hanging folders and
binders where appropriate.
We substitute durable materials for disposable products where
possible.
B. We
Deploy Recycling in Our Workplace
We implement in-house recycling programs for:
Paper
Corrugated cardboard
Beverage cans and bottles
Plastics
Pallets
Toner cartridges
Personal and laptop computers. 3 year lease ensures most current
energy conservation technology.
We annually recycle 600 tons of cardboard, 60 tons of office
paper, and 6 tons of other materials
We participate in existing industry-specific or government
programs for:
Energy savings
We have made recent lighting improvements at our distribution
center that saves over 1,100,000 kwh of electricity annually. Click here for
more detail.
INTERNAL AND SUPPLIER CODE OF CONDUCT
The Home Marketplace is committed to enforcing an internal code of conduct that
provides for a safe and fair working environment for its team members. We also
recognize that it is this code of conduct that must be the basis for evaluating
current and potential suppliers. The Home Marketplace maintains the following
codes and policies:
A. Equal
Employment Opportunity
We support and have a strong commitment to equal opportunity.
We recruit, train, hire, transfer, promote, compensate, and make
all employment related decisions without regard to an individual’s race, color,
religion, age, sex, national origin or ancestry, marital status, physical or
mental disability, sexual orientation, or any other protected status as
required by law.
B. Safety
and Health
We strive to make our workplace as safe and healthy as possible by
meeting or exceeding all local, state, and federal (OSHA) workplace safety
requirements.
We have established a workplace safety program monitored by our
Facilities and Safety Leader and our Safety Committee. We provide information
to team members about workplace safety and health issues through regular departmental
meeting, bulletin board postings, memos, “lunch & learn” programs, and
other means. We encourage feedback from our team members and use this
information to make our workplace as safe and healthy as possible.
We aggressively investigate accidents or reports of code
violations and make changes necessary to prevent future accidents or to correct
violations.
Emergency procedures regarding chemical spills, first aid
assistance, fire drills, and tornado drills are practiced routinely.
C. Harassment
We are committed to providing a work environment that is free from
all forms of discrimination and conduct that could be considered harassing,
coercive, or disruptive, including sexual or any other illegal harassment.
D. Supplier
Code of Conduct
We seek to partner with suppliers that are committed to ethical
conduct, meet the above requirements regarding equal opportunity, safety and
health, and harassment as well as the following:
Child Labor - Suppliers shall not use child labor. “Child” is
defined as a person who is not older than the local age for completing
compulsory education but in no event is less than 15 years of age. Suppliers
must verify the age of their workers and maintain copies of their workers’
proof of age. Suppliers must follow all applicable laws and regulations
regarding working hours and conditions for minors.
Involuntary Labor - Supplier shall not use involuntary labor.
“Involuntary Labor” is defined as work or service which is extracted from any
person under threat or penalty for its non-performance and for which the worker
does not offer himself or herself voluntarily, and includes all manner of
prison, bonded, indentured and forced labor.
Disciplinary Practices - Suppliers shall not use corporal
punishment or any other form of physical or psychological coercion or
intimidation against workers. Non-discrimination - Suppliers shall employ
workers solely on the basis of their ability to do the job, and shall not
discriminate on the basis of age, gender, racial characteristics, maternity or
marital status, nationality or cultural, religious or personal beliefs or
otherwise in relation to hiring, wages, benefits, termination or retirement.
Health and Safety - Suppliers shall maintain a clean, safe and
healthy workplace in compliance with all applicable laws and regulations.
Suppliers shall ensure that workers have access to clean drinking water,
sanitary washing facilities and an adequate number of toilets,
fire-extinguishers, and fire exits and that workplaces provide adequate
lighting and ventilation. Suppliers shall ensure that the aforementioned
standards are also met in any canteen and/or dormitory which is provided for
workers.
Environmental Protection - Suppliers shall comply with all
applicable laws and regulations in respect of protecting the environment and
maintain procedures for notifying local authorities in the event of an
environmental accident resulting from Suppliers’ operations.
Wages and Benefits - Suppliers shall provide wages and benefits
that comply with all applicable laws and regulations or match the prevailing
local manufacturing or industry rates, whichever is higher. Overtime pay shall
be calculated at the legally required rate, regardless of whether workers are
compensated hourly or by piece rate.
Working Hours - Suppliers shall not require workers to work,
including overtime, more than 60 hours per week or more than any maximum number
of hours per week established by applicable laws and regulations, whichever is
less. Suppliers shall guarantee that workers receive at least one day off
during each seven-day period.
Freedom of Association - Suppliers shall respect the right of
workers to associate, organize and bargain collectively in a legal and peaceful
manner.
Familiarization and Display of This Code of Conduct - Suppliers
shall familiarize workers with this Code of Conduct and display this Code of
Conduct, translated in the local language, at each of their facilities in a
place readily visible and accessible to workers.
Legal Requirements - Suppliers shall comply with all legal
requirements applicable to the conduct of their businesses, including those set
out above.
Contractors and Suppliers - Suppliers shall ensure that their
contractors and suppliers adhere to this Code of Conduct.
Monitoring of Compliance - Suppliers authorize The Home
Marketplace and its principals to conduct scheduled and unscheduled inspections
of Suppliers’ facilities for the purpose of ensuring compliance with this Code
of Conduct. During these inspections, The Home Marketplace and its principals
shall have the right to review all employee-related books and records
maintained by Suppliers and to interview workers.
Corrective Action - When violations are found, The Home
Marketplace and the Supplier concerned will agree on a corrective action plan
that eliminates the problem in a timely manner. If it is determined that a
Supplier is knowingly and/or repeatedly in violation of this Code of Conduct,
The Home Marketplace and its principals shall take appropriate corrective
action, which may include cancellation of orders and/or termination of business
with the Supplier in question.
GREEN BUILDING
The Home Marketplace Company participates in Wisconsin Focus on Energy program
for training and assistance in energy conservation projects. These Green
Building initiatives include best practices in Lighting, HVAC and Air
Compressors operations to reduce operating costs and conserve energy. The Home
Marketplace will consider LEED (leadership in energy and environmental design)
guidelines in maintaining the building and future building projects.
o We made
recent lighting improvements at our distribution center that will save over
1,100,000 KWH of electricity annually. This is the equivalent of 2,640,000 lbs.
of CO2 not introduced into the environment, or 2,162 barrels of oil not burned.
o We
strive to substitute current products and services for environmentally
preferred products and services whenever they perform satisfactorily and are
available at reasonable prices.
o Our
contracted janitorial service uses environmentally friendly Green Cleaning
supplies, equipment, and methods to improve indoor air quality that translates
into a healthy working environment for employees and visitors.
o Only
Green Seal certified carpet chemical and cleaning equipment is used which meets
Carpet & Rug Institute Green Label Program Requirements.
SOCIAL & COMMUNITY OUTREACH
The Home Marketplace is a socially responsive company with a strong history of
giving in the community. We also encourage our team members to give of their
time and money whenever possible. Recent efforts by the company and team
members include:
o The
Home Marketplace donates and we help our team members donate to the United Way
with automatic payroll deductions.
o Participation
in and donations to the local Walk to Cure Diabetes sponsored by Juvenile
Diabetes Research Foundation
o Participation
in and donations to the local annual Heart Walk sponsored by the American Heart
Association
o Hosted
4 company blood drives during the last 12 months
o Donations
to American Red Cross hurricane Katrina disaster fund
o Other
donations include:
Boy Scouts of America – Bay-Lakes Council
Local Boys & Girls Club
Christine Ann Domestic Abuse Services
Local YMCA
March of Dimes
Leukemia and Lymphoma Society Team in Training
Local Senior Babe Ruth Baseball
Local Children’s Day Parade
The Home Marketplace is committed to continually improve our
environmental performance. We endeavor to make responsible, sound business
decisions and wherever feasible integrate environmental considerations into all
aspects of our operations. We readily acknowledge that environmental
stewardship is an ongoing challenge and a continual learning experience. We
continue to research best practices and to explore the possibility of
partnerships with other companies, environmental and conservation
organizations, and local communities, all with the intent of further
strengthening our environmental stewardship.