|
100% Satisfaction Guarantee |
|
Installment Billing Details |
|
Privacy and Security Policy |
|
Terms of Use |
| |
| 100% Satisfaction Guarantee |
The Home Marketplace understands that returning an item needs to be as easy and convenient as possible. With that in mind we offer our 100% Satisfaction Guarantee just for you. Whether an item is too big, too small, too short, or too tall, simply exchange it for a new item, or return it for a complete refund. No questions, no hassles.
Your complete satisfaction is guaranteed. If you change your mind about a purchase for any reason just return it. We'll promptly refund your money or replace the item.
If you have any questions on how to return an item that you are not completely satisfied with, just click here to view our Returns & Exchanges information.
|
|
Back to top of page |
| |
| Installment Billing Details: |
Installment billing is available for credit card orders only and is subject to approval. (Debit cards may be used however charges will be preauthorized and funds will be reserved in your account prior to billing.) Merchandise total must exceed $75 after discounts, promotions, and gift certificates have been applied to your order.
Your merchandise total will be divided into equal payments. The first payment will also include shipping & handling fees and sales tax and will be charged to your credit card on the date we ship your order. The balance due will be divided into equal monthly payments each commencing 30 days from the date of your previous payment. We will automatically charge your credit card until full payment is received. In the case of split shipments, drop shipments, or backorders your payments may be split based on when your items ship. There is no interest charged by The Home Marketplace for installment billing. Normal interest charges may be applied by your credit card company per your individual card agreement.
If unable to obtain credit card authorization at the time of billing, you authorize The Home Marketplace to charge up to the full unpaid balance to another credit card we have on file.
|
| |
| Privacy and Security Policy |
At TheHomeMarketplace.com, we respect your privacy and have established diligent procedures to ensure that your personal information is handled in a safe, secure, responsible manner. Below we describe why we gather information from our customers, what information we collect, how we collect it, what we use the information for and how you can instruct us if you prefer to limit the use of that information.
Comments about our Privacy Policy may be sent by e-mail to
help@thehomemarketplace.com. We can also be reached by telephone at 1-888-994-8697.
Our privacy policy addresses the following questions:
Who are we?
The Home Marketplace is a leading direct marketing company in the United States, providing quality products to millions of customers through our catalogs and online.
The Home Marketplace business mailing address is:
The Home Marketplace
250 City Center
Oshkosh, WI 54906
What information do we collect?
When you shop with The Home Marketplace, online or through our catalogs, we collect the information necessary to process your transaction. This may include item, quantity ordered, name, address, city, state, zip code, telephone number, email address, and billing information (credit card or check account number, expiration date and billing address). When orders are shipped to an address different from the billing address, we will also ask for the name(s), full address(es) and phone number(s) of order recipients. Information you enter is collected even if you cancel or do not complete an order.
In addition when you visit online, our website automatically recognizes the address of your Internet Service Provider (ISP) and, in some cases, your domain name. We cannot identify you individually from your screen name if you are using America Online or one of the other major online services. Our website also identifies information
such as your browser, your browser version, the operating system you are using, the pages you visit at TheHomeMarketplace.com and the uniform resource locator (URL) of where you were on the Internet if you clicked a link to
www.TheHomeMarketplace.com.
How do we use the information we collect?
We use the information collected for various purposes, including:
* To process your transaction
* To provide services as you request
* To provide an enhanced and more personalized shopping experience
* To mail our catalogs and other offerings.
* To inform you of important information about your order
* To identify products and services you prefer so that we can inform you of products, services, and promotions that may be of interest to you
* To improve the merchandise selection available to you
* To improve our customer service
*To assure billing accuracy.
We intend to continue improving the content and function of TheHomeMarketplace.com. For this reason, we gather the information mentioned above so that we can provide content of interest to you and a site that functions correctly on your computer system.
In the event of a merger, consolidation, sale, or transfer of all or substantially all of the assets or business of TheHomeMarketplace.com (a "Successor"), one of the assets which would generally be transferred is the information we collect from our customers. However, the use of this information by any Successor would still be governed by the terms of this privacy policy, as amended from time to time, including any amendment after such transaction, and you will continue to have the right to opt-out of sharing your information with third parties.
We may disclose any information you provide to TheHomeMarketplace.com (i) when we believe disclosure to be appropriate to comply with any law, regulation, or governmental request, or to comply with judicial process; or (ii) if such disclosure is necessary or appropriate to operate this web site or to process any purchases you make or conduct any promotions you participate in; (iii) to protect the rights or property of TheHomeMarketplace.com, its users, Sponsors, Providers, Licensors, or Merchants.
How do you access or correct information collected?
You may limit our use of your personal information including phone number, mailing address, and e-mail address, or instruct us not to share the personal information you have provided to us with third parties by emailing us at
help@thehomemarketplace.com or by contacting customer service at 1-888-994-8697.
You may easily modify My Account personal information, including phone number and address, online anytime by simply logging into your account. Log in to My Account to review stored information. Always remember to save your updated preferences.
You may also email, write, fax or call Customer Service at The Home Marketplace to have any changes made to your information.
What information do we share with others?
The Home Marketplace is a subsidiary of Blyth, Inc. and as such we may share the information we collect with corporate affiliates.
Service providers: To provide you the best possible service and products, we provide information to outside companies that help us deliver the products and services offered. For example, we may work with an outside company to manage a database of customer information or to distribute our emails.
At times we may partner with outside vendors to provide additional services or products outside those offered by TheHomeMarketplace.com. Should you choose to accept or subscribe to offers from third parties, we may pass your relevant personal information, including name and credit card number, to the third party whose offer you have accepted. Your information will be transferred securely, and as a convenience, you will not need to re-enter your personal information. Your acceptance of a third party offer gives TheHomeMarketplace.com implied permission to share your personal information. Your personal information will not be released with out your permission, as evidenced by your acceptance or subscription to an outside third party offer.
Other companies: We do not rent or sell your e-mail address to anyone.
On occasion, we may share a portion of our catalog mailing lists with other reputable companies. If you prefer not to receive these catalog mailings, e-mail your request to
help@thehomemarketplace.com with your name and address exactly as it appears on the back cover of the catalog, or mail the back cover to:
The Home Marketplace Mail Preference
250 City Center
Oshkosh, WI 54906
How do we use Cookies?
A "cookie" is a small file stored on your computer by a web site that gathers certain information about your activity on the site. We use cookies only to provide a mechanism that allows us to maintain your shopping cart. Our cookies do not store any personal or financial information about you. Most web browsers automatically accept cookies and allow you to disable the use of cookies. However, if you disable this feature, certain aspects of The Home Marketplace web site, such as the shopping basket and "My Account" will not function properly.
Web (tracking) Bugs or Beacons
"Web bugs" or "Web beacons" are devices placed inside emails that allow us to track certain activity. Tracked activity includes being able to tell if the email was opened, how many times a recipient opened the email, whether or not they clicked a link and how many links were clicked. We do not use these devices for any other tracking activity.
How do you opt out of TheHomeMarketplace.com email promotions?
From time to time, The Home Marketplace will send out an email announcing special sales and promotions. Email promotions are sent to customers that have voluntarily given us their email address and agreed to receive our emails. By signing up to receive our emails, you may also receive an email from another member of our family of companies. We will never share, rent or sell your email address. If you do not wish to receive email from us, you may unsubscribe at any time by any of the following methods:
* If you receive a promotional e-mail from us, click on the link "Click Here to Unsubscribe" found at the bottom of every e-mail letter we send out.
* You may unsubscribe in the "Email Signup" section of our web site.
* You may e-mail, call, or fax Customer Service:
Customer Service: help@thehomemarketplace.com
1-888-994-8697, 6 am to 2 am Central Time, 7 days a week
Links To Other Sites
While visiting TheHomeMarketplace.com, you may link to web sites operated by our partners or other third parties. This does not mean we endorse these web sites. We do not make any representations or warranties about any web site you may access through this web site. They are independent from The Home Marketplace, and we have no control over, or responsibility for, their information or activities. You need to make your own independent decision regarding your interactions or communications with any other web site.
If you provide personal information at one of those other sites, you are subject to the privacy policy of that site, not The Home Marketplace's privacy policy. We encourage you to read that privacy policy before submitting any personal information to any other web site.
Security Concerns
We are committed to data security and the accuracy of our information (see Our Security Policy ) received from domestic and foreign visitors to our site. Likewise, your recipient(s)' information is never shared with third parties. In addition, none of your information is merged with outside data for marketing purposes.
We do ask that you please review the acknowledgment of your request that you will receive to insure the accuracy of the information submitted to us. As noted earlier, your information is never shared with any third party when you let us know by email, letter, phone or the do not solicit option on each location where we are collecting information. The only exception is response to your specific request for merchandise or information. It should be noted that if you do allow us to share information, the other companies may be governed by different privacy policies.
Changes to Privacy Policy
We may change our Privacy Policy at any time. Please return to this page every so often and let us know if you would like us to make changes in the way our Privacy Policy applies to you.
Enjoy your visit to TheHomeMarketplace.com. We hope you find what you are looking for.
|
|
Back to top of page |
| |
The Home Marketplace Terms of Use
Click here to view the The Home Marketplace Privacy Policy
TheHomeMarketplace.com website ("Site") is currently being provided to you free-of-charge,
subject to your acceptance of our Terms and Conditions. We reserve the right to change and revise these Terms and Conditions without prior notice as we see fit.
If you violate the terms of this Agreement you will have your access canceled and you may be permanently banned from using the Site and any interactive services. You should check these terms and conditions periodically. By using TheHomeMarketplace.com
after we post changes to these Terms and Conditions, you agree to accept those changes, whether or not you actually reviewed them.
Entering the Site will constitute your acceptance of both the Privacy Policy and Terms and Conditions, whether you have read them or not. If you do not agree to abide by these terms, please do not enter the Site.
We do not discriminate on the basis of age, race, national origin, gender, sexual orientation or religion.
Privacy
Please review our Privacy Policy, which goes into further detail on how we at The Home Marketplace protect your privacy while using our site or ordering from us.
Copyright
By accessing TheHomeMarketplace.com, you acknowledge that the Site contains graphics, code, information, data, software, photographs, videos, typefaces, music, sounds, and/or other material that are protected by copyrights, trademarks, trade secrets, or other proprietary rights, and that rights are valid and protected in all forms existing now or yet to be developed. Permission is granted to electronically copy and print hard copies of pages from this Web site solely for personal, non-commercial purposes related to the placement of an order or shopping with TheHomeMarketplace.com. Except as provided in the preceding sentence or as permitted by the fair use privilege under the U.S. copyright laws (see, e.g., 17 U.S.C. Section 107), you may not upload, post, reproduce, or distribute in any way content protected by copyright, or other proprietary right, without obtaining written permission from TheHomeMarketplace.com.
This Web site may contain errors or inaccuracies and may not be complete or current. TheHomeMarketplace.com reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information, including pricing, at any time without prior notice. Further, TheHomeMarketplace.com reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged. If your credit card has been charged for the purchase and your order is canceled, TheHomeMarketplace.com shall promptly issue a credit to your credit card. We apologize for any inconvenience.
Trademarks
TheHomeMarketplace.com and other marks found on the Site are registered trademarks or registered service marks of TheHomeMarketplace.com, in the United States and other countries. TheHomeMarketplace.com, as well as page headers, custom graphics, buttons, images and other content on this Web site, are subject to trademark, service mark, trade dress, copyright and or other proprietary or intellectual property rights or licenses held by The Home Marketplace. Except as expressly authorized, the use or misuse of any trademarks, trade names, logos, images, graphics or content from this Web site is strictly prohibited.
Accessing TheHomeMarketplace.com
You may not download or modify any portion of TheHomeMarketplace.com without our expressed written consent. This includes, but is not limited to, any commercial use of TheHomeMarketplace.com or its contents by you or for a third party, any collection and use of our product images, listings, descriptions, and/or prices, or any use of data gathering and extraction tools, including data mining and robots. The Site or any portion of the Site may not be reproduced, duplicated, copied, or otherwise used for any commercial purpose without our expressed written consent.
Your Account and Password
By using TheHomeMarketplace.com you agree that you alone are responsible for maintaining the confidentiality of your account information and password and that you alone are responsible for anyone accessing your computer. Further, you agree that you alone accept responsibility for all activities that occur under your account or password. We reserve that the right to refuse service, terminate accounts, remove or edit content, or cancel orders will be at sole discretion.
Disclaimers and limitations of liability
ALL CONTENT ON THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, ANY ADVICE THAT MAY BE GIVEN TO YOU OVER THIS WEBSITE, ARE PROVIDED "AS IS" AND ALL USE OF THIS WEBSITE IS AT YOUR OWN RISK. Neither TheHomeMarketplace.com, nor its Associates warrant the accuracy, integrity, or completeness of the Content provided on the Site. Further, the Content provided on the Site is applicable for use in the United States.
Under no circumstances shall TheHomeMarketplace.com or its Associates be liable for any damages that result from the use of or inability to use TheHomeMarketplace.com, including but not limited to mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, any failure of performance, communications failure, theft, destruction or unauthorized access to TheHomeMarketplace.com records, programs or services. You hereby acknowledge that this paragraph shall apply to all content, merchandise and services available through TheHomeMarketplace.com.
IF YOU ARE DISSATISFIED WITH THIS WEBSITE AND THE CONTENT THEREON, OR THE TERMS AND CONDITIONS, OR OF THE PRIVACY POLICY, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THIS WEBSITE. Prices and availability of products on the Site are subject to change without notice. Errors will be corrected when discovered, and we reserve the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted).
Termination of Account
We may suspend your right to access, or terminate access to all or part of TheHomeMarketplace.com, without notice, for any conduct that we believe is in violation of any applicable law or is harmful to the interests of another user, Associates, or TheHomeMarketplace.com.
Usage by children under 18
Click Here to review our policy concerning children using TheHomeMarketplace.com.
Enforcement
By accessing TheHomeMarketplace.com, you agree that your access and use of this Website is subject to the Terms and Conditions, and all applicable laws, as governed by the laws of the State of Wisconsin.
Submissions
Any suggestions, ideas, messages or data submitted by you to The Home Marketplace through this Website or other affiliated websites shall be and remain the exclusive property of The Home Marketplace. Therefore, we discourage you from submitting information that you do not want The Home Marketplace to have, including confidential information or original creative materials such as product ideas. Your submission of such information shall constitute an agreement that The Home Marketplace has all worldwide right, title and interest in and to all copyrights and other intellectual property rights in the information. The Home Marketplace is entitled to use, copy, modify, disclose and distribute any of the information for any purpose without restriction or compensation in any way to you.
Miscellaneous
The Terms and Conditions constitute the entire agreement between you and The Home Marketplace with respect to this Website. The Terms and Conditions you are reviewing supercede all prior communications and proposals, whether electronic, oral or written between you and The Home Marketplace with respect to this Website. No modification of the Terms and Conditions shall be effective unless done so by The Home Marketplace or its representative.
|
|
Back to top of page |
|